Outstanding Care

Outstanding Care

We are so very proud of our staff at our registered home Firs Court for being rated ‘outstanding’ for the category of Care in the Care Quality Commission’s latest inspection.

We were delighted to read that CQC felt our “care is so good that it prolongs people’s length of life and supports people to die with care and dignity”.

The report talks of the care being person-centred, innovative and having a creative approach such as making an encouraging video diary of one person’s recovery from being so unwell that they couldn’t walk to walking independently and using an exercise bike. Some of the quotes from our service users include “I’m happy here, I can do what I want and staff will help me.” One service user described staff as “100% kind.”

The full report can be seen online at http://www.cqc.org.uk/sites/default/files/new_reports/AAAD1098.pdf